Planning to Support Hospital Management Both Soft and Hard Aspects
Mid-term planning

City T Hospital Mid-Term Plan Formulation Support

City T Hospital is a regional core hospital with over 600 beds. As a municipal hospital, it formulates a mid-term plan every five years, and ITEC supported the formulation of the next mid-term plan.
The formulation of the mid-term plan coincided with the COVID-19 pandemic, requiring not only the usual planning but also maintaining management amid the pandemic’s impact, addressing physician work style reforms, and responding to the national request for a public hospital management enhancement plan.
Additionally, within the hospital, changes in provided medical services and needs led to unused areas and cramped departments, requiring improvements from both software and hardware aspects to adapt to changing times and demands.
Due to movement restrictions from COVID-19, it was difficult to visit the hospital for on-site surveys or conduct face-to-face interviews with hospital staff. Therefore, we maximized the use of newly popularized online meeting tools and proceeded with the work with the cooperation of hospital representatives.
ITEC proposed the plan’s policy based on various data analyses (internal and external environment surveys) and multiple interviews with hospital executives, considering the reflections on the current mid-term plan. We supported the formulation of an effective mid-term plan with specific, actionable plans and easily verifiable evaluation indicators.


Key Success Points

POINT1
Objective Recommendations Based on Multidimensional Data Analysis
In formulating a mid-term plan, it is essential to accurately understand the environment surrounding the target hospital and its internal situation, and to visualize issues based on objective data analysis.
ITEC Strengths

Based on our experience, ITEC systematically understands the analytical perspectives and data acquisition methods necessary to comprehensively assess hospital management status and environment. We have the know-how to present the analysis results needed for management decisions in a short time.
By quickly and accurately understanding the target hospital’s position and visualizing it through SWOT analysis, we can ensure essential discussions on the necessary approaches to address issues.

POINT2
Proposal Capability from Both Software and Hardware Aspects
Extracting management issues and considering countermeasures requires more than just numerical and operational responses. It is necessary to maximize the use of hospital facilities and establish a medical service system that meets regional needs.
ITEC Strengths

ITEC excels not only in proposing improvements in hospital operations and services (software aspects) but also in planning and supporting hospital construction, medical equipment, and IT systems nationwide. We are skilled in planning facility renovations and medical equipment replacement plans (hardware aspects).
We can propose strategies to maximize the use of hospital facilities, enabling healthcare workers and hospital staff to focus on medical practices and patient services, leading to concrete improvements.


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19-Sep-23
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ITEC Ltd.
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