Survey for Formulating Basic Concept and Basic Plan for Miyakonojo Regional Health and Medical Zone Development
Surveys and Analyses

Wide-Area Medical Zone Survey and Analysis Work in Miyakonojo City, Miyazaki Prefecture

~Survey for Formulating the Basic Concept and Basic Plan for the Miyakonojo Regional Health and Medical Zone Development~

In Miyakonojo City, a regional health and medical concept was formulated for the wide-area medical zone. Through surveys of local medical institutions, residents, and healthcare workers, analyses were conducted on the distribution of medical resources, residents’ healthcare-seeking behavior, and the roles of medical institutions.

The survey of local medical institutions collected and analyzed information on location, medical specialties, scale, characteristics, referral and reverse referral situations, the extent of information system implementation, key medical services, required regional medical systems, regional cooperation enhancement measures, and emergency medical system enhancement measures.
For example, it was confirmed that “further improvement of medical levels (enhancement of specialized staff, etc.)” and “establishment of a cooperation system beyond medical zones” are required to “enhance regional cooperation functions.”

The survey of local residents collected and analyzed data on themes such as region, age, household composition, presence and overview of primary care physicians, evaluation of regional medical care, evaluation of emergency medical care, and evaluation of health checkups.
For example, it was confirmed that 65% of respondents have a primary care physician, with the most common reason for selection being “close to home or workplace.”
Additionally, regarding “expectations for enhanced medical services in residential areas,” the most common response was “response to accidents and sudden illnesses,” with the highest demand for cancer treatment among diseases.
Surveys of staff (healthcare workers) were also conducted to confirm aspects such as workplace environment and the state and evaluation of regional cooperation.

In addition to these surveys, other survey results such as external environment surveys and internal environment surveys were also referenced. Through discussions in the expert committee, the following basic policies were established.
① Integrate and relocate the Miyakonojo City and County Medical Association Hospital, Miyakonojo Emergency Medical Center, and Miyakonojo Health Service Center to establish a wide-area advanced emergency medical hub through a trinity approach.
② To strengthen the functions of advanced emergency medical care and regional medical support, enhance the testing system, strengthen the surgery and intensive care departments, expand medical specialties, and develop the acute phase rehabilitation department, aiming to increase the number of beds to 200 (currently 172).


Key Success Points

POINT1
Sharing the Purpose and Output Image of the Survey
The key to a successful survey is to first share the image of how the survey results will be expressed in relation to the survey purpose. Then, set appropriate question items to lead to that output.
ITEC Strengths

Based on past survey achievements, ITEC can appropriately introduce examples and proposals for outputs and question content tailored to the purpose, making it easy for municipalities to consider. This allows ITEC to work with clients to build effective surveys.

POINT2
Quick Response to Survey Distribution and Aggregation Tasks
Resident surveys at the prefecture or city level require a large amount of information exchange. Thousands of surveys need to be distributed, making efficient aggregation work and maintaining accuracy important.
ITEC Strengths

ITEC has a track record of managing numerous surveys. Utilizing this know-how, ITEC can quickly respond to client needs from selecting survey distribution destinations to distribution tasks and aggregation tasks after collection.


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Article 1 (Personal Information)

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Article 2 (Method of Collecting Personal Information)

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Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases.
・When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the person’s consent
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・When it is necessary to cooperate with a national institution or local public entity or a person entrusted by them to perform the affairs prescribed by law, and obtaining the person’s consent may hinder the performance of those affairs
・When the following matters have been notified or announced in advance and the Company has reported to the Personal Information Protection Commission
・Including provision to third parties in the purpose of use
・Items of data provided to third parties
・Means or methods of provision to third parties
・Stopping the provision of personal information to third parties at the request of the person
・Methods of accepting requests from the person
・Notwithstanding the provisions of the preceding paragraph, the following cases do not correspond to third parties.
・When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
・When personal information is provided due to business succession by merger or other reasons
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Article 6 (Disclosure of Personal Information)

When the Company is requested by the person to disclose personal information, the Company will disclose it to the person without delay. However, if the disclosure falls under any of the following, the Company may not disclose all or part of it, and if a decision is made not to disclose, the Company will notify the person without delay.
・When there is a risk of harm to the life, body, property, or other rights and interests of the person or a third party
・When there is a risk of significant hindrance to the proper execution of the Company’s business
・When it violates other laws and regulations
Notwithstanding the provisions of the preceding paragraph, in principle, the Company will not disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If the user’s personal information held by the Company is incorrect, the user can request the Company to correct, add, or delete (hereinafter referred to as “correction, etc.”) the personal information according to the procedures specified by the Company.
If the Company determines that it is necessary to respond to the request based on the user’s request in the preceding paragraph, the Company will correct, etc. the personal information without delay.
If the Company corrects, etc. based on the provisions of the preceding paragraph, or decides not to correct, etc., the Company will notify the user without delay.

Article 8 (Suspension of Use, etc. of Personal Information)

If the person requests the suspension or deletion (hereinafter referred to as “suspension of use, etc.”) of personal information because it is being handled beyond the scope of the purpose of use or because it was obtained by fraudulent means, the Company will conduct the necessary investigation without delay.
Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to respond to the request, the Company will suspend the use, etc. of the personal information without delay.
If the Company suspends the use, etc. based on the provisions of the preceding paragraph, or decides not to suspend the use, etc., the Company will notify the user without delay.
Notwithstanding the preceding two paragraphs, if the suspension of use, etc. involves a large amount of cost or is otherwise difficult to implement, and if alternative measures can be taken to protect the user’s rights and interests, the Company will take these alternative measures.

Article 9 (Changes to Privacy Policy)

The contents of this Policy may be changed without notifying the user, except as otherwise provided by law or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy will take effect when posted on this website.

Article 10 (Contact for Inquiries)

For inquiries regarding this Policy, please contact the following office.

Department in Charge: Administration Department
Email Address: info@itec-ltd.co.jp

19-Sep-23
Ningyocho First Building 3F
3-3-6 Nihonbashi Ningyocho, Chuo-ku, Tokyo 103-0013, Japan
ITEC Ltd.
President: Hiroomi Suzuki


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